Privacy Policy

This privacy policy outlines how Elux uses and safeguards any information you provide when using this website.

The terms 'Elux', 'us', or 'we' refer to the owner of the website. 'You' represents the user or viewer of our website.

Elux is dedicated to ensuring your privacy is protected. If we request you to provide certain identifiable information when using this website, rest assured it will only be utilized in accordance with this privacy statement.

Elux may periodically update this policy. We encourage you to review this page from time to time to stay informed about any changes. This policy is effective from 01.05.2023.

What we collect:

We may gather the following information: name, job title, contact details including email address, demographic details such as postcode, preferences and interests, and other relevant information for customer surveys and/or offers.

How we use the collected information:

We collect this information to understand your needs, provide better service, and specifically for:

  • Internal record keeping.

  • Improving our products and services.

  • Sending promotional emails about new products, special offers, or other information which we think you may find interesting using the email address you provided.

  • Contacting you for market research purposes. We may reach out via email, phone, fax, or mail. The information may be used to customize the website according to your interests.

Security:

We are committed to ensuring your information is secure. To prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information collected online.

Cookies:

A cookie is a small file that requests to be placed on your computer's hard drive. Upon agreement, the file is added, and the cookie assists in analyzing web traffic or notifies you when you visit a specific site. We use traffic log cookies to identify the most frequented pages, helping us analyze webpage traffic data and enhance our website to suit customer needs. This data is only used for statistical analysis and is later removed from the system.

You have the choice to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer, although this may prevent you from taking full advantage of the website.

Links to other websites:

Our website may contain links to other websites. However, once you use these links to leave our site, we do not have any control over the other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites, which are not governed by this privacy statement. Exercise caution and review the privacy statement relevant to the website in question.

Controlling your personal information:

You can choose to limit the collection or use of your personal information in the following ways:

If you're asked to fill in a form on the website, look for a box that you can click to indicate that you do not want the information to be used for direct marketing purposes. If there is no box, your information will not be used.

If you previously agreed to us using your personal information for direct marketing purposes, you can change your mind at any time by writing to or emailing us.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information we hold about you under the Data Protection Act. A small fee may be payable. If you would like a copy of the information held on you, please email us.

If you believe that any information we hold on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any user information found to be incorrect.

Please note, if you have any questions or concerns about our privacy policy, or would like to make any changes to the personal information you have provided to us, you can reach out to us via email. We value your privacy and are committed to maintaining the highest level of data protection and confidentiality for all our website users.